+ 30 Day In Home 100% Refund Period
+ 5 Year Parts & Labor Warranty with Every Signature Edition Upgrade
+ 100% GUARANTEED to beat ANYTHING else on the market!
Nothing we sell ever comes back.
We don't even have to advertise. Once our clients experience for themselves the extreme high performance & "bang for the buck" we deliver, they keep coming back as funds permit.
The Upgrade Company would not continue to be A+ rated on the nationwide BBB algorithm month after month unless we were delivering on our promises.
PS Audio Testimonials
TimePortal and PS Audio Upgrades
I have been engaged with HIFI since my mid-teens (some 30 years now). I started with a used Nad amplifier and Rega turntable. From that day to now I have been searching for cost effective ways to achieve a sound which I’m happy with.
It’s been a long journey I’m there now thanks to The Upgrade Company.
My current system is PS audio DirectStream DAC & PerfectWave Transport each with The Upgrade Co SE Upgrades, and a Sanders ESL power amp that has been SE Upgraded by Upgrade Co as well.
My speakers are Magnepan 3.6.
I modified the speakers some time ago via Peter Gunn, he added a wooden frame and new crossover using premium capacitors. I later further upgraded many of the components and changed the crossover values to suit my room and music taste better. This transformed the speaker, in stock form it was OK, it is now as good as any speakers I've heard at any price.
I was still not happy with the overall sound, there was a persistent treble ringing, the presentation was on the lean side and in complex music the presentation was washed out into a wall of sound rather than layers of space and articulation. I also knew that purchasing a higher spec/cost front end DAC and transport would be out of the question due to the excessive cost at this level.
I found The Upgrade Company on the web, and spent some time reading through the reviews. I was impressed with David’s commitment to audio improvement and his guarantee. I did also look on the web and was surprised by some of the negative responses by so called enthusiasts who clearly had not actually tried or ever listened to a single Upgrade Co upgraded product, a sad state of affairs for them.
I sent the PS Audio DAC and transport off to Upgrade Co.
They both returned 10 days later. I could tell immediately that there was an improvement. After 200 hours or so I can say I was impressed. It still sounded like the PS Audio product I knew, but it is now presented with a much wider and deeper sound stage, most of the treble electronic hash was gone at 200hrs, there was far more micro and macro dynamics but most importantly it was far more musical. Every CD sounded much better from poorly recorded 90's digital to the best recorded live events.
David then recommended demagnetization discs and burn-in and their TimePortal RFI EMI RIDDED power and XLR interconnects and a TimePortal RFI EMI RIDDED digital for the PWT and Directstream. I've invested significant money into cabling over the years and really only found them useful in changing aspects of the sound, not really a true audio improvement. David was adamant that TimePortal Cables were different and offered a 30 day free trial. After 3 weeks of burn in I purchased them. The improvement was greater than the PS Audio SE Upgrades. David informed me that actually TimePortal Cables simply had facilitated the full capability of the PS Audio front end. They released a bottleneck so to speak which allowed the PS Audio Upgrade transformation to be realized rather then get recontaminated with airborne RFI & EMI. TimePortal power cords also got rid of a lot of RFI & EMI before it reached the PS Audio's which further greatly improved their performance.
I later had Upgrade Co. do my Sanders power amp and again added a TimePortal power cable. This took longer to shine, maybe 300-400 hours on new parts and wiring before the music really sang.
Gone now is all digital noise and electronic haze: the actual presentation is now truly three dimensional, musical and real sounding, bass is firm, articulated and balanced. It’s difficult and perhaps misleading to quantify the scale of overall improvement but I’m sure I would have to invest many many times the cost of my current equipment to reach this level of performance.
I’m now upgrading a Ming Da 2A3 tube preamp.
While the service and products that The Upgrade Company supplies cannot be described as cheap, I can describe it as a fantastic value. The total cost of the upgrades described above would likely be no more than the cost of a single new amplifier or DAC.
The service was also quick, efficient and David’s advice was balanced and focused on my needs rather than his financial gain.
Many thanks to David and The Upgrade Company. I do find it odd that The Upgrade Company is not mentioned in any major print audio press, alas honesty and customer service is not a priority for most manufactures or editors out there.
PS Audio Direct Stream DAC
So, let's get to the sound.Totally "Jaw Dropping". Incredible. The upgrades were not subtle. The first thing that hit me was the totally effortless presentation. I have never heard this out of any stock gear. My system exudes so much more energy and power and musicality.
Music just floats out of my speakers.
My main mission in doing these upgrades was to try to achieve a digital set-up that sounded like my vinyl. Mission accomplished and I'm now selling my complete record collection(1600 records). I just sent more equipment for Upgrade Co. to upgrade.
Send in your gear, I promise, you will not be disappointed.
PS Audio DirectStream DAC Signature Edition Upgrade
I had my PS Audio DirectStream DAC SE upgraded by The Upgrade Company after real positive results with their SE upgrades of my Marantz Reference SC-7S1 preamp and Oppo player. The SE upgrade totally transformed the sound of the DirectStream DAC. It removes all traces of electronic glare and veiling, creating a sound that is supremely musical, spacious, and most importantly, filled with accurate but rich tonal and timbral accuracy. Big difference!
PS Audio PWD MKII Signature Edition Upgrade
I received my PS Audio PWD MKII back safely. Thanks for the quick turn around.
The unit sounds great now with your SE upgrade in it!
Keep up the excellent work.
Best, Daniel Hill
I received my Signature Edition upgraded PS AUDIO PWD Mkll back last Wednesday.
The first thing I noticed is the sound stage grew leaps and bounds. The sound is so much wider and bigger than before. I had to rearrange the toe in on my speakers and move my couch further back to accommodate the massive growth in sound stage. Instruments now sound life-sized and have a lot more kick & dynamics to them, drums and guitars especially. Singers and instruments are now much more bold and powerful.
Bass is now much deeper and faster, with greater heft and slam, yet with added control and tightness.
Mids and highs are now more much detailed, without any touch of harshness or veiling.
The Upgrade Company's Signature Edition upgrade is definitely a big step up over the stock PWD MKll which in comparison sounds laid back soft veiled & gritty. The stock PWD MKll really does have a flatter weaker presentation. The differences are big, I'm quite surprised.
I am very glad with my purchase, It was worth every penny.
Page information last updated: 06/05/2020
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